logo

SERVICE PROVIDER AGREEMENT

Last Revised: 06-01-25

BY CLICKING THE ACCEPTANCE BUTTON ON THE WEBSITE, YOU ("SERVICE PROVIDER") EXPRESSLY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS SERVICE PROVIDER AGREEMENT (THIS "AGREEMENT"). COMPANY SHALL BE DEFINED AS LIGHTBOX PARENT, L.P. SERVICE PROVIDER AND COMPANY ARE EACH REFERRED TO HEREIN AS A "PARTY" AND COLLECTIVELY, AS THE "PARTIES".

1. Overview

Company has developed and makes available to its and its affiliates’ customers (each, a "Customer") that certain online platform known as RIMSCentral available at https://online.rimscentral.com (the "Platform") which, among other things, (i) provides Customers with information which the Customer may use as part its due diligence and loan processing activities, and (ii) allows Customers to procure services offered by various service providers not affiliated with Company..

2. Services; Service Provider Obligations.

Service Provider hereby grants to Company a limited, sub-licensable, transferrable, royalty free, fully paid up right and license for the term of this Agreement (defined below) to list Service Provider on the Platform, including through the use of Service Provider's trademarks, logos and company name.

During the term of this Agreement and subject to the terms and conditions of this Agreement, Service Provider shall make those services as Service Provider has selected in the sign-up process on the website ("Services") available through the Platform to interested Customers; provided, however, that neither Company nor any Customer is or shall be obligated to engage Service Provider to provide any such Services.

Service Provider acknowledges and agrees that Company may add or remove Service Provider or any Services from any Customer’s account on the Platform at any time for any reason. Service Provider may also remove their Services from the Platform at any time upon prior notice to Company.

If a Customer elects to engage Service Provider for Services offered on the Platform, then Service Provider shall provide those Services (i) in accordance with the terms hereof, (ii) in a timely manner, and (iii) as promised in Service Provider's description of Services to the Customer. Service Provider will provide to the Customer standard terms and conditions or other legal terms applicable to provision of the Services by Service Provider, and shall ensure that such an agreement is binding on Customer. Such terms shall comply with the provisions of this Agreement.

Service Provider shall respond to requests for Services from Customer in a prompt manner. Such responses shall be complete and accurate, and conform to the description of the Services. Once engaged by a Customer, Service Provider shall perform all Services within the timeframes set forth in its agreement with such Customer.

Service Provider agrees to use the Platform to deliver all of its deliverables, materials and work product to the Customer who has ordered the Services through the Platform pursuant to which such deliverables, materials and work product have been created, and to use no other means of delivery unless the Customer specifically demands it.

Service Provider (i) will comply with all national, state and local laws, rules and regulations applicable to Service Provider and the Services (including without limitation, privacy laws, data security laws and anti-bribery laws), (ii) will not introduce into the Platform any program containing malicious or detrimental hidden files, any virus, malware or any other malicious computer program, any hardware-limiting, software-limiting or services-limiting function not part of standard configuration (including any key, node lock, time-out or other similar functions) or containing any automatically replicating, transmitting or activating computer program not part of normal function of the program. (iii) will not use the Platform in any manner that would result in an infringement, dilution, misappropriation or other violation of any intellectual property or proprietary rights of Company or any of its affiliates, including but not limited to copyrights and rights arising from patents, trademarks, and trade secrets, (iv) will not permit any person who is not a Service Provider employee to have access to or to use the Platform, (v) will not modify, disassemble, decompile, reverse engineer, recreate, generate, or create derivative works from the Platform or any portion thereof, or otherwise attempt to obtain the Platform’s source code, (vi) will not use any robot, spider, or other automatic device, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform, (vii) will not attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform or any server, computer, database, or other resource or element connected to the Platform, (viii) will not violate, attempt to violate, or knowingly facilitate the violation of the security or integrity of the Platform, and (xi) will not transmit through the Platform any product, information or material that: (1) contains any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, or hateful; (2)

contains sexually explicit, pornographic, or violent material; (3) promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age; (4) infringes any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person; or (5) promotes any illegal activity, or advocates, promotes, or assists any unlawful act.

The Parties understand and agree that, except as specifically stated herein, this is not an exclusive arrangement.

3. Intellectual Property Rights.

The Platform, and all intellectual property rights therein and thereto, are and shall remain Company's property. No rights are granted to Service Provider except as specifically stated herein.

4. Fees; Payment.

The Parties agree that no fees or compensation shall be due and owing from Service Provider to Company in connection with the "Basic Edition Services"; (as defined on the Platform) provided however if Service Provider selects the option for "Listing Edition" or "Professional Edition" (each as defined on the Platform), Service Provider will be charged the fee set forth on the Platform and payment shall be due in accordance with the terms set forth on the Platform.

Service Provider further acknowledges that Company may charge its Customers a fee for the ability to order Services from Service Provider through the Platform and to receive the Services in Customer’s account in the Platform and that Service Provider shall have no right to receive any portion of any such fee.

5. Term; Termination.

The term of this Agreement shall commence on the date Service Provider clicks "Accept" on Company’s website and may be terminated at any time by either party upon prior notice.

Termination of this Agreement shall be in addition to and not in limitation of any other rights or remedies to which either party is or may be entitled.

Upon termination of this Agreement, each Party shall promptly destroy all Confidential Information (defined below) of the other Party in its possession or under its control; provided, however, that neither Party is required to delete information contained in backup media or email which is subject to data retention policies and will be deleted or destroyed in due course. All information retained shall be subject to confidentiality obligations as stated herein. Additionally, upon termination of this Agreement Company shall remove Service Provider's name from the Platform.

The provisions of this Agreement which by its nature should survive termination or expiration of this Agreement, shall survive any termination or expiration of this Agreement.

6. Confidentiality.

Each Party agrees to keep confidential all Confidential Information disclosed to it by the other Party in accordance herewith, and to protect the confidentiality thereof, in the same way it protects the confidentiality of similar information and data of its own (at all times exercising at least a reasonable degree of care in the protection of Confidential Information). The receiving party agrees not to use or disclose to any third party the Confidential Information disclosed to it by the disclosing party for any purpose other than as contemplated by this Agreement.

For purposes of this Agreement, "Confidential Information" means information that is not generally known to the public and at the time of disclosure is identified as or would reasonably be understood by the receiving party to be, proprietary or confidential. Confidential Information does not include information that: (i) is publicly available information or generally becomes available to the public without violation of any obligation of confidentiality or non-disclosure obligation; (ii) was already in possession of the receiving party prior to the date hereof; or (iii) was or is provided to the receiving party by others without violation of any confidentiality or non-disclosure obligation.

If the receiving party receives a subpoena or court order demanding the disclosure of the Confidential Information of the disclosing party, the receiving party shall promptly give notice to the disclosing party of the particulars of the request (unless prohibited by law or the applicable court order or subpoena), and shall reasonably cooperate with the disclosing party in its efforts to limit or quash such disclosure. In any event, the receiving party agrees to disclose only such amount of the disclosing party's Confidential Information as is required to be disclosed in the opinion of its counsel.

7. Representations and Warranties.

Each Party represents and warrants that it has the full right, power, and authority to enter into this Agreement and to perform the acts required of it hereunder; and when executed and delivered by it, this Agreement shall constitute its legal, valid, and binding obligation.

Service Provider hereby represents and warrants that (i) it will perform all Services in a workmanlike and professional manner, in accordance with all applicable industry standards and professional codes of conduct, and in compliance with all applicable laws, rules, regulations, ordinances and other legal requirements; (ii) all information it provides to Customers and Company, whether through the Platform, as part of performing the Services or through other means, is and shall be accurate and complete in all material respects; and (iii) none of its materials, deliverables or work product, nor Customer's use thereof, or posting to the Platform, do or will infringe or misappropriate any intellectual property rights of third parties.

EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, WHETHER EXPRESS, STATUTORY OR IMPLIED, AND EACH PARTY HEREBY DISCLAIMS ALL WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8. Indemnification.

Service Provider agrees to indemnify, defend, and hold Company and Company's affiliates, and each of their respective shareholders, members, directors, officers, managers, agents, and employees (collectively, "Company Indemnified Parties") harmless from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind (including reasonable attorney's fees), and the costs of enforcing any right to indemnification under this Agreement, incurred or suffered by the Company Indemnified Parties, arising out of, in connection with, or resulting from (i) any breach of the specific representations and warranties contained in Section 7 hereof; (ii) Service Provider's acts or omissions, or those of any of Service Provider's contractors or affiliates, or any of Service Provider's or such party's respective representatives, employees, officers, directors, shareholders, service providers, members, or agents (collectively, "Representatives") during performance of Services for a Customer or during the sales or introductory phases thereof; (iii) any breach of its obligations under this Agreement; or (iv) any interaction between Service Provider and a Customer or its Representatives.

Service Provider shall control the defense of any claim subject to indemnity hereunder, using counsel of its choice and at its own cost. The Company Indemnified Parties shall reasonably cooperate with such defense. Service Provider may not settle any claim or dispute in a manner adverse to any Company Indemnified Party or admitting any Company Indemnified Party’s fault without first obtaining Company’s prior written consent.

9. Limitations of Liability.

EXCEPT WITH RESPECT TO INDEMNITY OBLIGATIONS, BREACHES OF A PARTY'S CONFIDENTIALITY OBLIGATIONS, OR BREACH OF A SPECIFIC REPRESENTATION OR WARRANTY HEREUNDER (A) IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) NEITHER COMPANY'S NOR SERVICE PROVIDER'S MAXIMUM AGGREGATE LIABILITY HEREUNDER FOR ANY DAMAGES, COSTS, LOSSES, LIABILITIES, EXPENSES OR CLAIMS, REGARDLESS OF THE CAUSE, AND WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, SHALL EXCEED $50,000.

10. Assignment.

Company may not assign this Agreement or assign or delegate any of its rights, duties, or obligations under this Agreement without prior written consent from Provider.

11. Governing Law; Jurisdiction.

This Agreement and the rights and obligations of the Parties under this Agreement shall be governed by and construed in accordance with the laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule. Service Provider agrees that the exclusive venue and jurisdiction for any controversy, dispute or claim arising out of or relating to this Agreement shall be the federal and state courts located in the State of Delaware. Service Provider submits to the exclusive venue and jurisdiction of such courts, agrees that it will not bring any suit or judicial proceeding in any forum other than such courts, and agrees not to assert any objection that it may have to the venue or jurisdiction of such courts. In the event Company employs attorneys to enforce any right arising out of or relating to this Agreement, Service Provider shall reimburse Company its reasonable attorneys’ fees and costs.

12. Headings Not Controlling.

Headings used in this Agreement are for convenience only and shall not be considered in construing or interpreting this Agreement.

13. Severability.

If any provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other provision, and such invalid provision shall be deemed to be severed from this Agreement to the extent necessary to comply with law.

14. Force Majeure.

Neither Party will incur any liability to the other Party on account of any loss or damage resulting from any delay or failure to perform all or any part of this Agreement if such delay or failure is caused, in whole or in part, by events, occurrences, or causes beyond the control and without negligence of such Party. Such events, occurrences, or causes will include, acts of God, epidemic, pandemic, government order, strikes, lockouts, riots, acts of war, earthquake, fire and explosions, but the inability to meet financial obligations is expressly excluded.

15. Independent Contractor.

The relationship between Service Provider and Company is solely contractual and not in the nature of an employer/employee, partnership, joint venture, or general agency. Neither Party may speak nor act on behalf of the other, nor legally commit the other.

16. Enforcement; Remedies Cumulative.

Each Party agrees that the other Party’s business is unique and irreparable damages would occur, and money damages would be inadequate, if any provision of this Agreement were not performed in accordance with the terms hereof and that, in the event of a breach or threatened breach of this Agreement, the Parties shall be entitled to seek injunctive relief and specific performance of the terms hereof, in addition to any other remedy to which they are entitled at law or in equity. Each Party irrevocably waives any requirement for the securing or posting of any bond, or for the proving of any actual or special damages, in connection with any injunctive relief or specific performance described within this Section 15. Except as otherwise provided herein, the remedies provided herein shall be cumulative and shall not preclude the assertion by any Party of any other rights or the seeking of any other remedies against any other Party.

17. Entire Agreement.

This Agreement constitutes the sole and entire agreement between Service Provider and Company regarding the subject matter herein and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter herein.

18. Amendments; Waiver.

This Agreement may not be altered, amended or modified except by a written amendment signed by Company and Service Provider. No waiver of any condition, term of this Agreement or provision of this Agreement shall be deemed to be a waiver of any preceding or succeeding breach of such condition, term of this Agreement or provision or of any condition or provision hereof.

19. Advice of Legal Counsel.

Each Party acknowledges and represents that, in executing this Agreement, it has had the opportunity to seek advice as to its legal rights from legal counsel and that the person signing on its behalf has read and understood all the terms and provisions of this Agreement. This Agreement shall not be construed against any Party by reason of the drafting or preparation thereof.

20. Notices.

All notices, requests, demands, claims and other communications under this Agreement shall be in writing. Any notice, request, demand, claim or other communication under this Agreement shall be deemed duly delivered four (4) business days after it is sent by registered or certified mail, return receipt requested, postage prepaid, or one (1) business day after it is sent for next business day delivery via a reputable international courier service, and in each case of any notice to Company, to 5201 California Avenue, Suite 200, Irvine, CA 92617; Attention: Contracts


help Need to contact our Support Team? Click here.


CONFIDENTIALITY

BY ACCESSING THIS SITE, THE USER AGREES THAT ALL INFORMATION CONTAINED IN OR ACCESSED THROUGH THIS SITE SHALL BE CONSIDERED CONFIDENTIAL AND MAY NOT BE USED EXCEPT AS NECESSARY FOR THE COMPLETION OF ASSIGNMENTS. ADDITIONALLY, SUCH INFORMATION MAY NOT BE SHARED OR PROVIDED ANY INDIVIDUAL OR ENTITY EXCEPT AS NECESSARY FOR THE COMPLETION OF ASSIGNMENTS, OR REQUIRED BY LAW OR APPROPRIATE PROFESSIONAL STANDARDS OR ORGANIZATIONS.